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The Best Baby Store Online For First Time Mums

Bump N Baby Products was established in 2011 by first time mum Trudy who was based in Toowoomba. Sara a mum to 2 lively boys based in Townsville took over the business July 2016 with an aspiration to continue to make life less complicated for you by sourcing and offering high quality, useful prenatal and baby products in a single online baby store that will enrich your mothering experience.

At Bump N Baby, you will find a range of prenatal and baby products our families have tried and absolutely love.

Bump N Baby Products not only looks after first time mums but we stock what everyone needs for their journey ahead from bump to beyond.

 

Maternity and Baby essentials that you can afford

From nursing and prenatal pillows, to nursery décor, to toddlers backpacks & lunch boxes, I’ve tried them all! Bump N Baby has the best of everything you will need. That said, we understand the budget is tighter when bub arrives. Bump N Baby is one baby store online that will stretch your dollar further, without compromising on the quality you need. You can be guaranteed that Bump N Baby will only sell prenatal and baby products that we are happy to use with our own family.

 

Guaranteed the only baby goods we'd let our babies touch

From teething jewellery, to clothes, baby toys, kids toys, nursery décor, breastfeeding covers and everything in between...if it's not good enough for us, it's not good enough for you and your baby. That's the difference with our products, we source them, test them, try them and do it all with bonafide mum's love. Every Bump N Baby item is safe, useful and just delightful! We make sure of it! 

 

Maternity and Breastfeeding wear for a Stylish Mumma Bear

Here at Bump N Baby Products our maternity and breastfeeding clothes have one thing in common "Style". Our classis pieces will work throughout your pregnancy and after birth into breastfeeding. You may want to buy everything you see, but even if it's only one piece, you'll be amazed at how much wear you get out of it and how much you love wearing it. 

 

Gifts Galore

From bibs to booties, cute babywear, keepsakes and those must-have baby products, Bump N Baby Products is also the perfect place for all your special gifts.

Gift Wrapping and Cards available on request.

 

Australian Suppliers and Australian made products

Here at Bump N Baby Products we like to support Australian Suppliers and Australian made Products. We are always on the lookout for new, innovating and useful prenatal and baby products to add to the Bump N Baby Products store. If there is a product that you would like us to test and stock in our online store please don't hesitate to contact us on sales@bumpnbaby.com.au

 

Stress-less online shopping

Is your newborn or toddler making trawling the shops completely and utterly un-fun? Are you looking for exceptional customer service that the other stores seem to have forgotten? Bump N Baby Products always go that step further. Our super friendly attitude and fast delivery means that shopping online with Bump N Baby Products will be a breeze.

Bump N Baby takes the worry out of buying for your baby by providing you with a stress-free online shopping experience. We aim to beat all of our competitors by offering every customer lower than recommended retail price when possible and a superior level of customer service. At Bump N Baby we work hard to ensure that all queries are responded to quickly, your order is despatched speedily and, most of all, you are 100% delighted with your purchase when it arrives.

 

Shipping

Fixed price delivery is available to all Australian States at a rate of $14.95 which includes a tracking number. For all orders over $150 delivery is free for Australian delivery addresses only!

All orders are shipped through Australia Post Regular Service, Sendle Courier or Smart Send Courier to keep our shipping costs as low as possible. All orders will be delivered on business days. No deliveries will be made on weekends or public holidays. Your order will be packed and shipped from Townsville, Queensland which is outside the next day delivery zone. Depending on your location, your parcel may take anywhere from 1 - 10 business days within Australia for delivery. Delivery to remote areas may take up to 14 business days.

All orders are shipped within 24hrs of payment being received with most orders being shippid the same business day if placed before 1pm AEST.

*Due to shipping costs rising regularly through Postal/Courier Services, we reserve the right to change the shipping costs as necessary to reflect the current cost of shipping.

 

Returns, Refunds and Exchanges

Within 14 days from the date of purchase you need to make contact with us by emailing sales@bumpnbaby.com.au. Please include your order number and reason for the return or exchange request. You can also phone us to discuss on 0421 555 861. If you would like to return or swap a product the item must be returned within 30 days of purchase date. 

After the 30 days we will follow The Australian Competition and Consumer Commission (ACCC) principles for a refund:

"We are not required to provide a refund or replacement if you change your mind. But you can choose a refund or exchange if an item has a major problem. This is when the item:

  • Has a problem that would have stopped someone from buying the item if they had known about it;
  • Is unsafe;
  • Is significantly different from the sample or description; or
  • Doesn't do what we said it would or what you asked for and can't be esily fixed.

Alternatively, you can choose to keep the item and wi will compensate you for any drop in value. If the problem is not major, we will repair the item within a reasonable time. If if is not repaired in a reasonable time, you can choose a refund or replacement. Please keep your proof of purchase - for example, your receipt."

If damage does occur during transit, contact us to arrange replacemtn or a refund. We may request customers to take a photo of damaged product to determine a refund or exchange.

Customers must thoroughly check items upon receipt before removing tags or lables encase a return or exchange of product is required.

Items must be in a resellable, unopened with tags attached. Products that have been used, soiled, damaged, washed or altered will not be accepted.

Once an order has been packed and a customer changes their mind, we will refund less the postage cost as we use prepaid bags/packaging and staff time to pack the order.

 

Hang out with the Bump N Baby Community

As well as offering a huge range of fantastic products in one convenient place, we'd like to share in the delight of your parenting journey. We invite you to join our community on : Facebook, Twitter, Pinterest & Instagram.